East Lancashire Hospice | Covering Blackburn, Darwen, Accrington and Clitheroe areas

Telephone
01254 287000

Our newsletter

Events & blog

Mo
Tu
We
Th
Fr
Sa
Su
 
 
 
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
25
26
27
28
29
30
   

Cafe Volunteer

Role: Café Volunteer

Location: East Lancashire Hospice

Accountable to: HOD Catering/Chefs
(They will be your main point of contact while volunteering. They will provide you with the support
and supervision necessary for you to perform your role)

Role requirements: Two Satisfactory references

Role Summary:
With supervision and direction of the catering department to undertake duties including taking payment for food purchased in our café. Ensuring the dining area is clean and well equipped and our guests get great customer service.


When we need you to be available:
The expected regular commitment for this role would be any of the following shifts Monday – Friday 9.00-12.00, 11.00-15.00, 12.00-16.00


What we would like you to do:
1. To provide a friendly welcome and excellent customer service to all using the café at all times
2. To take payment for meals and beverages - training will be provided efficiently
3. To help maintain the cleanliness of the café, clearing and wiping tables
4. To ensure adequate stock of sauces, cutlery and napkins are available at all times for our guests
5. Support catering staff in serving beverages- training on the coffee machine will be provided
6. To help serve food and beverages at catered events
7. Follow our policies and procedures applicable to the role so you can keep yourselves and others safe


What we will provide:
1. Training to keep you and others safe
2. Specific training on the till and coffee machines
3. Supportive friendly colleagues
4. Invitation to regular team meetings
5. Opportunity to develop knowledge, skill and confidence in a catering setting


Skills, knowledge, abilities and qualities we are looking for:
 Friendly welcoming person with good communication skills
 Able to work well as part of a team
 Able to work in an organised way
 Positive can do attitude
 Willing to take responsibility for delivering the role safely and effectively
 Punctual and committed to attendance at agreed times and days

Role description 

Application form