East Lancashire Hospice

Inpatient Unit Visiting

Inpatient Unit - Visiting Arrangements [Update 15 January 2021]

We understand that these are very difficult times for patients and their families and aim to provide opportunity for visiting that takes account of individual wishes and preferences while keeping patients, visitors and staff safe. To enable us to achieve this we do need your support.

To reduce the potential risks for everyone, if you or a member of your household have any of the following symptoms or have been asked to isolate within your household for 10 days you must not visit the hospice.

 A high temperature (Feel hot to touch on chest or back)

 A new, continuous cough

 A loss of, or change to, your sense of smell or taste

We may ask you not to visit at first while we obtain the patients coronavirus swab results. This should not take too long and if it is necessary the nurses will discuss this with you.

Alternative ways for staying in touch can be arranged if any of the above situations affect you or if you find you are unable to visit at any time for any reason. Please do speak to a member of the nursing team who will be happy to coordinate this for you.

Visiting arrangements

 The patient’s preference for a list of five named visitors will be noted on admission and daily visits of one hour can be arranged with the nurses. If you have symptoms please stay at home.

 Visitors will be required to have a quick coronavirus test before their visit starts; if this is positive the visit will not be possible and the nurse will discuss this with you.

 If you have had a positive test within the last 90 days, please show the staff confirmation of your result and the quick test will not be needed.

 Daily visiting arrangements will be agreed between the patient and the nurse responsible for their care.

In order to accommodate different needs and circum­stances, and with the patient’s agreement, ONE visitor per day is possible or on limited occasions two visitors if from same household. Please note: Numbers in the hospice are limited for the safety of all and to allow for the tests to be completed prior to visits.

 Alter­natively, where the patient is in the last few hours of life up to two visitors from the same household can visit at any one time; where there is a change-over of the named visitors we require a 15 minute period between each visit to enable staff to clean down surfaces in the room.

 Where the patient has a condition such as dementia, autism or learning disability for example, the nurse will take time to discuss the patients individual needs with you.

 The use of our face coverings, hand hygiene and social distancing are required during visits. It is essential that visitors wear protective aprons/gowns and the nurse will discuss this with you.

 Please use the call-aid button in the bedroom if you need assistance, support or have any queries; this will help keep everyone safe by maintaining strict social distancing on the unit.

 If at any time you feel circum­stances have changed please discuss with a member of the nursing team.

All the staff at East Lancs Hospice thank you for your patience and support during these difficult times.