East Lancashire Hospice

Inpatient Unit Visiting

Updated 14th December 2021

We understand that these are very difficult times for patients and their families and aim to provide opportunity for visiting that takes account of individual wishes and preferences while keeping patients, visitors and staff safe. To enable us to achieve this we do need your support.

To reduce the potential risks for everyone, if you or a member of your household have any of the following symptoms or have been asked to isolate within your household you must not visit the hospice.

  • A high temperature (Feel hot to touch on chest or back)
  • A new, continuous cough
  • A loss of, or change to, your sense of smell or taste

Alternative ways for staying in touch can be arranged if this affects you or if you find you are unable to visit at any time for any reason. Please do speak to a member of the nursing team who will be happy to coordinate this for you.

Visiting arrangements

  • Access to the inpatient will continue to be via the side entrance not the main reception.
  • Five named visitors based on patient’s preference will be noted on admission.
  • Visiting is possible between the hours of 2pm till 4pm or 5pm 7pm with a maximum of two visitors per room in order to avoid larger groups within small spaces and facilitate cleaning between visits.
  • Please wait outside the Inpatient Unit on arrival where you will be met by a member of our team. The nurse will check your temperature and advise on the PPE required such as aprons/gowns and how to use this.
  • Evidence of a Gov.UK registered negative lateral flow test is required at each visit on arrival; without this visiting will not be permitted unless you have evidence of a positive Covid test in the last 90 days. Tests should be registered at https://­www.­gov.­uk/­repor­tco­vid19-result
  • Swab tests are available from the hospice or via https://­www.­gov.­uk/­order­coro­navirus-rapid-lateral-flow-test
  • While at the hospice PPE will be provided and must be worn at all times during the visit and removed prior to leaving the patients room. These measures are required for the protection of patients, visitors, staff and volunteers.
  • There is no access to other facilities within the hospice directly from the Inpatient Unit and food/drink must not be consumed within the patient room
  • When a patient is approaching the last days of life or individual circum­stances require different visiting arrangements this should be discussed and agreed with the nursing staff.

Please note numbers in the hospice, Inpatient Unit and individual patient rooms are limited according to space for the safety of all. At times it may be necessary to reduce the numbers in the rooms for cleaning purposes for example between visitors.   

  • Where the patient has a condition such as dementia, autism or learning disability for example, more open visiting can be arranged and the nurses will take time to discuss the patient’s individual needs with you.
  • Please do use the call-aid button in the bedroom if you need assistance, support or have any queries; this will help keep our walkways clear and everyone safe.

All the staff at East Lancs Hospice thank you for your patience and support

To view a copy of our Inpatients Visiting Arrangements Leaflet please click here