East Lancashire Hospice

Inpatient Unit Visiting

Updated 15th September 2021

We understand that these are very difficult times for patients and their families and aim to provide opportunity for visiting that takes account of individual wishes and preferences while keeping patients, visitors and staff safe. To enable us to achieve this we do need your support. To reduce the potential risks for everyone, if you or a member of your household have any of the following symptoms or have been asked to isolate within your household you must not visit the hospice.

  • A high temperature (Feel hot to touch on chest or back)
  • A new, continuous cough
  • A loss of, or change to, your sense of smell or taste

Alternative ways for staying in touch can be arranged if this affects you or if you find you are unable to visit at any time for any reason. Please do speak to a member of the nursing team who will be happy to coordinate this for you.

Visiting arrangements

  • Access to the inpatient will continue to be via the side entrance not the main reception.
  • Five named visitors based on patient’s preference will be noted on admission.
  • Visiting is possible between the hours of 11am and 9pm with a maximum of two visitors per room at any one time.
  • Evidence of a negative lateral flow test is required at each visit on arrival (These are available from the hospice and help can be provided to register the results online)
  • If you have had a positive test within the last 90 days, please show the staff confirmation of your result and the lateral flow test will not be needed.
  • PPE and masks are currently still required when visiting on the Inpatient Unit for the protection of patients, visitors and staff. This arrangement will be reviewed at intervals through the Autumn and any updates will be commu­nicated.
  • On arrival at the hospice hand gel and masks are available. The nurse will check your temperature and advise on any further PPE required such as aprons/­gowns.
  • Unfor­tunately at the present time we are not able to provide refreshments during visits. If you are here for an extended period you may wish to bring your own provisions. The use of our outdoor space and gardens is available during visits.
  • When a patient is approaching the last days of life or individual circum­stances require different visiting arrangements this should be discussed and agreed with the nursing staff. Please note numbers in the hospice, Inpatient Unit and individual patientrooms are limited according to space for the safety of all. At times it may be necessary to reduce the numbers in the rooms for cleaning purposes for example between visitors.
  • Where the patient has a condition such as dementia, autism or learning disability for example, more open visiting can be arranged and the nurses will take time to discuss the patients individual needs with you.
  • Please use the call-aid button in the bedroom if you need assistance, support or have any queries; this will help keep everyone safe.

All the staff at East Lancs Hospice thank you for your patience and support as we ease out of these difficult times

To view a copy of our Inpatients Visiting Arrangements Leaflet please click here