East Lancashire Hospice

Online Lead

Post Title:  Online Lead

Accountable to: Retail Lead 

Type of Contract: Permanent

Hours: 37.5 hours over 5 days, may include a Saturday 

Salary WTE: £18,066

Closing date: 30th September 2020  

Deliver the sales and profit targets within the online trading department for East Lancashire Hospice Shops through effective trading across all available online channels.   

Have full respon­sibility for achieving income and expenditure budgets generating maximum profits through the effective management of the online trading department.­ 

Achieve agreed sales targets and profit budgets of the online trading department by setting and maintaining high standards of pricing, stock control and customer service and maximising the selling oppor­tuni­ties on all online channels including social media. 

Exceed customer expectations by delivering high quality customer service and adhere to all policies and procedures.­ 
Work closely with the Retail Lead and Income Generation and Marketing Lead to ensure the effective day to day running of the retail online trading business. 

Develop and support the online trading team, comprising of volunteers, efficiently and effectively through mentoring, training and motivating.

This post involves regular, direct unsupervised access to vulnerable adults and therefore is exempt from the Rehabi­lita­tion of Offenders Act 1974 (delete if not applicable)­ 

All enquiries and any further information regarding the above can be obtained from the recruiting manager:

Dawn Neary – Retail Lead
dawn.neary@eastlancshospice.org.uk 
Telephone 01254 287022

PLEASE NOTE THAT WE DO NOT ACCEPT CV’s

Application forms and job descriptions are available to download below,­ alter­natively these documents can be obtained from the general admi­nis­tra­tion team on 01254 287016

PLEASE NOTE THAT WE DO NOT ACCEPT CV’s

Please download: