Last updated: January 2026
East Lancs Hospice uses cookies to improve your experience on our website. This policy explains what cookies are, how we use them, and your choices. Our use of cookies complies with UK GDPR and the Privacy and Electronic Communications Regulations (PECR).
What are cookies?
Cookies are small text files that are stored on your device when you visit a website. They help websites remember your preferences, understand how you use the site, and improve your browsing experience.
Cookies we use
We use the following types of cookies on our website:
1. Essential cookies
These are necessary for the website to function properly. They are always enabled and cannot be switched off. Examples include:
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Cookie consent preferences – Remembers whether you have accepted or rejected non-essential cookies.
Duration: Session / 1 year
2. Performance and analytics cookies
These cookies help us understand how visitors use our website, so we can improve it. They are non-essential and will only be set if you give consent. We use:
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Google Analytics – Tracks site usage and visitor behaviour.
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Google Search Console – Monitors and maintains site performance in Google search results.
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Hotjar – Provides anonymised heatmaps and visitor behaviour data.
Duration: 1 day – 2 years depending on the cookie
3. Functional cookies
These improve website functionality, such as displaying fonts and icons correctly. Examples include:
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Font Awesome & Google Fonts – Ensures fonts and icons display correctly.
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Salient Theme cookies – Required for theme functionality like menus and forms.
Duration: Session / 1 year
Third-party cookies
Some cookies are set by third parties (e.g., Google Analytics, Hotjar, Google Fonts). These may collect information about your use of the website to improve their services.
You can manage or opt out of these cookies directly:
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Google Analytics: https://tools.google.com/dlpage/gaoptout
Your cookie choices
When you visit our website for the first time, you will see a cookie banner asking for your consent. You can:
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Accept all cookies – All cookies will be set.
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Reject non-essential cookies – Only essential cookies will be set.
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Manage your cookie preferences – Choose which non-essential cookies you allow.
You can also control or delete cookies at any time through your browser settings. For more information, visit aboutcookies.org.
Important: Non-essential cookies will not be set until you give consent, in line with UK GDPR and PECR requirements.
Changes to this policy
We may update this cookie policy from time to time. Any changes will be posted on this page with an updated “last updated” date.
Contact us
If you have any questions about our use of cookies, please contact:
East Lancs Hospice
01254 965830
info@eastlancshospice.org.uk
