Published for Mental Health Awareness Week 2026
This Mental Health Awareness Week, we spoke with Lisa, our Head of People & Culture, and Mike, our Wellbeing Coordinator and Volunteer, who work together to champion wellbeing across the organisation.
Their shared insights highlight why wellbeing matters so deeply in a hospice setting, and how we ensure our teams feel supported, valued, and cared for every day.
Why Wellbeing Matters in a Hospice Environment
Working in palliative and end‑of‑life care brings unique emotional demands. As Lisa and Mike explain:
“Working in a hospice can be emotionally demanding, with staff and volunteers supporting patients with palliative needs, and those at end of life.”
Because of this, strong wellbeing support is essential. It helps prevent burnout, compassion fatigue and stress; all of which can impact both staff and the care we provide.
“Good wellbeing support enables staff to continue delivering safe, compassionate, high‑quality care. When staff and volunteers feel supported, patient care and team morale are stronger.”
This is why wellbeing remains a core priority across the Hospice.
Four Pillars of Wellbeing
Together, Lisa and Mike oversee a wide range of wellbeing initiatives built around the four pillars of wellbeing:
- Psychological
- Physical
- Social
- Financial
This holistic approach ensures that every member of staff and every volunteer can access support that meets their individual needs.
Wellbeing is our culture
Responsibility for wellbeing is not limited to dedicated roles within the Hospice. Heads of departments and team leaders play a key role in supporting the wellbeing of their teams on a day-to-day basis, ensuring staff and volunteers feel heard, supported, and valued.
We also have a network of Wellbeing Champions and Mental Health First Aiders who provide additional support, guidance, and signposting across the organisation.
Wellbeing and support tips
- Take regular breaks and rest when needed
- Talk to someone you trust if you’re struggling
- Stay connected with colleagues, friends, or family
- Be kind to yourself! Acknowledge what you’re managing
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Access support early rather than waiting until things feel overwhelming
Supporting Those Who Support Others
Staff wellbeing is a fundamental part of how we deliver the compassionate, specialist palliative care our community deserves. When we look after the people who are by our patients’ sides every day, we strengthen the care, dignity and comfort we provide to those who need us most.
We believe everyone deserves the care and dignity that a hospice provides. And that starts with the people who make it possible. By investing in their wellbeing, we honour our values, strengthen our culture of compassion, and ensure we remain here for our community.
