For Islay, volunteering at East Lancashire Hospice has been a part of her life for more than thirteen years.

When she first joined in 2012, without any personal connection to the Hospice, she just knew it was a cause she wanted to support. Since then, her friends have been cared for by the Hospice, making her role even more meaningful.

With a background in retail, Islay had always known she wanted to volunteer, but she was looking for something different. After speaking to friends who already volunteered in our charity shops and fundraising team, she decided to see what other opportunities were available. That decision later led her to the Inpatient Unit (IPU), a place she now describes as ‘warm, comforting, and full of kindness.’

Islay started her volunteering journey on the Inpatient Unit Reception desk, welcoming families and helping with administration tasks. Over time, her hours increased, and she moved into a more hands-on role on the ward. Today, she volunteers one day a week, serving meals to patients, offering tea and coffee to families, and spending invaluable time chatting with patients. “I try to do anything that helps relieve the nurses; they’re absolutely incredible and go above and beyond for everyone.” she shared.

Some of Islay’s most treasured moments have been witnessing the many weddings that take place in the Hospice.

“Volunteering at East Lancashire Hospice is so worthwhile. We always need more volunteers, so if you’re thinking about it, do it now, do it yesterday! Whatever time you can spare is so appreciated.” she shared.

When people hear she volunteers at the Hospice, Islay says their first reaction is often sympathy. “They ask, ‘Isn’t it sad?’ But I tell them they couldn’t be more wrong; it’s such a happy place. The staff create a warm, positive atmosphere for patients and families, it’s a real privilege to be part of that.”

If you’ve been inspired by Islay’s story and would like to join our volunteering team, visit our website to find out more – eastlancshospice.org.uk