East Lancashire Hospice

Catering Assistant

Post title: Catering Assistant 

Responsible to: Head of Catering 

Type of contract: Permanent 

Hours: 20

Salary: £22,425     Pro rata: £11,960

Closing date: 24th May 2024 

Interview date: TBC 

This post involves regular, direct unsupervised access to vulnerable adults and therefore is exempt from the Rehabilitation of Offenders Act 1974

East Lancs Hospice

East Lancashire Hospice is a registered charity, founded in 1984. We support and care for patients with a life limiting illness, their families and others close to them. We provide this in several ways; at the hospice and in people’s own homes across our community of Blackburn, Darwen, Hyndburn and the Ribble Valley.

With approximately 120 employees and over 250 volunteers, our people are our biggest asset whom we value tremendously. Our services to the local community would not be possible without our motivated and caring workforce who always strive to deliver excellence in all that they do. The hospice is a unique and special place, kindness and compassion are qualities that run throughout the hospice and our people truly believe in what we do.

Catering Assistant

An exciting and new opportunity has arisen as part of the re-structure of our catering team, for a catering assistant circa 20 hours flexibly over seven days with two days off, you will be required to work one weekend in three. Due to the nature of the organisation being a charity, the catering department is assisted through many of our wonderful volunteers and so this catering assistant position will be different than your ‘everyday’ catering assistant job role.

You will be responsible with assisting in the preparation, cooking and serving of food and drink to help support the smooth running of the catering department. Contribute and help maintain a high level of cleanliness in the catering department and key service areas that our patients and clients have come to expect. You must have a friendly professional approach and help maintain high levels of customer care. You will effectively communicate dietary requirements of our patients and guests. You will also help promote up and coming catering events to help the hospice meet their income generation goals. Effective communication is essential to this post, and you will have to be able to remain professional when engaging in constructive feedback when dealing with our patients and visiting guests. Experience in processing money transactions is preferred but full on the job training can be given. Contribute to coordinating a large team of staff and volunteers in a positive and encouraging style.

The Successful Candidate

The hospice staff and volunteers are paramount to the success of the hospice and therefore it is extremely important the successful applicant for this catering assistant post has strong interpersonal skills, a positive attitude and approachable nature.

You will hopefully have experience in a similar position, but training can be given to the right candidate. You should have an interest in food and drink service and be able to recognise good customer care. Strong hygienic practices and knowledge food safety management systems is beneficial, but training can be given. You must ensure a high level of service is maintained whilst adopting our core values in everything you do

Our core values: to care, listen, respect and work together to support people to live well until they die and support those affected by death.

What we Offer

In return, the Salary for this post is £11,960 pro rata for 20 hours. These hours support our core services between 8am and 7pm seven days a week, you must also therefore work one weekend in every three.  The catering team have an excellent working kitchen with strong culinary experience throughout with Café Retreat recently being awarded a 5* hygiene rating.

We have an excellent, collaborative working environment with a generous holiday allowance of 27 days + Bank Holidays with the option to buy additional days. You will have access to learning and development opportunities, ongoing training, and funded access to a private health scheme. There is also onsite parking and an onsite Café with reduced staff prices.

Aside from the terms and conditions detailed above, you will joining a very special and unique organisation, where people are at the heart of everything we do.

Equality and Diversity

We support an inclusive and holistic working environment and aim to empower our people to bring their authentic self to work. We are committed to this and so encourage applications from all individuals with the required skills for the role inclusive of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, colour, caste, nationality, ethnic or national origin, religion or belief, socio-economic background, trade union membership status, marriage, and civil partnerships. ELH is committed to equality of opportunity for all staff and volunteers.


For further information relating to the job duties, please refer to the job description by clicking ‘Job Description’ below.

If you wish to apply for this post, please complete the online application form. Please make sure you read through the job description and outline your relevant skills and experience applicable to the job in the supporting information box, whilst detailing your career history in the relevant fields. 

You may also send your CV directly to Recruitment@Eastlancshospice.org.uk stating which job you are interested in, along with the supporting information outlining your relevant skills and experience applicable to the job.

Please note that references will not be contacted at this stage, and only shortlisted candidates will be contacted.

All enquiries and further information regarding the above can be obtained from the recruiting manager.

Name: Lee Hyatt

Email: Lee.Hyatt@eastlancshospice.org.uk

Telephone: 01254 965879

Application forms and job descriptions are available to download from our website: www.­eastla­nc­shos­pice.­org.­uk Alternatively, these documents can be obtained from the recruitment team on: 01254 965833

Please download: 
Job Description 
Application form