East Lancashire Hospice

Kitchen Hand Volunteer


Role                                        Kitchen hand Volunteer

Location                               Café Retreat/East Lancashire Hospice

Accountable to:                Hospitality and catering lead

                                                (They will be your main point of contact while

                                                volunteering.  They will provide you with the support

                                                and supervision necessary for you to perform your role)

Role requirements:         Two Satisfactory references

  Role Summary

With supervision and direction of the catering department to undertake duties including washing pots and pans, operating dish washer, cleaning crockery and cutlery, maintaining high levels of cleanliness and following a cleaning schedule maintaining light machinery.  Ensuring the dining area is clean and well equipped for our guests to have the best dining experience.

When we need you to be available

The expected regular commitment for this role would be any of the following 2/3 hour shifts Monday – Friday 9.00-12.00, 12.00-15.00 or 15.00-1700

What we would like you to do

  • Maintain excellent levels of customer care
  • Wash pots and pans efficiently to high standard
  • Wash crockery and cutlery
  • Operate dish washer
  • Carry out cleaning tasks in the kitchen, following a cleaning schedule
  • Maintain storage areas
  • Follow health and safety regulations
  • Follow correct manual handling To ensure adequate stock of polished crockery, cutlery, napkins are available at all times for our guests  
  • Support catering staff in serving guests in café Retrea
  • Follow our policies and procedures applicable to the role so you can keep yourselves and others safe  
  • Work at all times to safeguard the rights of individuals promoting their wellbeing and protecting those at risk from harm, acting on any concerns related to safeguarding children and adults at risk in line with policy and local guidance
  • To complete our in house Blue Steam mandatory training modules - Accident and Incident Reporting / Adult Life Support Level 2 / COSHH / Cyber Security / Safeguarding Adults / Safeguarding Children / Preventing Radicalisation / Mental Capacity Act / Information Governance / Fire Safety / GDPR / Domestic Abuse / Equality & Diversity / Principles of Health & Safety

What we will provide

  • Training to keep you and others safe
  • Specific training using the washing machine
  • Manual handling training
  • Supportive friendly colleagues
  • Invitation to regular team meetings
  • Opportunity to develop knowledge, skill and confidence in a catering setting

Skills, knowledge, abilities and qualities we are looking for

  • Friendly welcoming person with good communication skills
  • Able to work well as part of a team
  • Able to work in an organised manner
  • Positive can do attitude Willing to take responsibility for delivering the role safely and effectively
  • Punctual and committed to attendance at agreed times and days

Equality and Diversity  

We support an inclusive and holistic working environment and aim to empower our people to bring their authentic self to work. We are committed to this and so encourage applications from all individuals with the required skills for the role inclusive of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, colour, caste, nationality, ethnic or national origin, religion or belief, socio-economic background, trade union membership status, marriage, and civil partnerships.  ELH is committed to equality of opportunity for all staff and volunteers.

Application form