Job Vacancies

Charity Fundraiser

Salary: £26,228 Pro rata £10,491.20

Hours: 15 hours per week (including weekends)

Location: East Lancashire Hospice Shops – Blackburn

 

Role Outline

To provide support and assistance to the East Lancashire Hospice retail portfolio. To work with existing shop managers and teams of volunteers to ensure that income and Gift Aid targets are achieved. To maintain a professional level of customer service and support the values of the Hospice.

Equality and Diversity

We support an inclusive and holistic working environment and aim to empower our people to bring their authentic self to work. We are committed to this and so encourage applications from all individuals with the required skills for the role, inclusive of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, colour, caste, nationality, ethnic or national origin, religion or belief, socio-economic background, trade union membership status, marriage, and civil partnerships. East Lancashire Hospice is committed to equality of opportunity for all staff and volunteers.

Charity Fundraiser

Salary: £26,228 Pro rata £15,736.80

Hours: 22.5 hours per week (including weekends)

Location: East Lancashire Hospice Shops

 

Role Outline

To provide support and assistance to the East Lancashire Hospice retail portfolio. To work with existing shop managers and teams of volunteers to ensure that income and Gift Aid targets are achieved. To maintain a professional level of customer service and support the values of the Hospice.

Equality and Diversity

We support an inclusive and holistic working environment and aim to empower our people to bring their authentic self to work. We are committed to this and so encourage applications from all individuals with the required skills for the role, inclusive of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, colour, caste, nationality, ethnic or national origin, religion or belief, socio-economic background, trade union membership status, marriage, and civil partnerships. East Lancashire Hospice is committed to equality of opportunity for all staff and volunteers.

Corporate Support Services Administrator

Responsible to: Head of Corporate Support Services

Salary:£26,228 WTE (£13,988.27 pro rota)

Hours: 20 hours (across 3 days, Tuesday 12pm-5pm, Thursday & Friday -9am-5pm)

PURPOSE
To work with the Head of Corporate Support Services to provide a wide range of general administrative support, including recruitment administration, formatting documents, mandatory training, data inputting, stationery orders, working with volunteers, hospice-wide, and reception support.

KEY PERFORMANCE AREAS

• Work with the Head of Corporate Support Services and under your own initiative to ensure the corporate support office runs efficiently and effectively with everyone across the hospice
• Work at the hub of the hospice with the Corporate Support Services, helping support the constant stream of people needing help and support
• Provide professional, effective and responsive communication, face to face, by telephone and through email
• Contribute to the ordering of stationery and printing of documents
• Provide admin support to help organise a 6-monthly volunteer conference call
• Work closely with the Volunteer and Wellbeing Coordinator to organise recruitment days for volunteers
• Assist the CSS department with the recruitment process for onboarding new employees and volunteers.
• On a daily basis, prioritise and manage the administration workload
• Support the department with general administration and ad hoc tasks as required
• Support the reception
• Blue Stream, our HR system, which will need to be accurately kept up to date with all staff and volunteers’ information.
• Ensure that the office area and own workstation are compliant with health and safety requirements and well-maintained.

PROFESSIONAL RESPONSIBILITIES

• Maintain appropriate and respectful professional relationships with colleagues and volunteers
• Exercise good personal time management, punctuality, appearance and consistent, reliable attendance
• Act as an ambassador for the East Lancashire Hospice, promoting at all times our vision, which is to help everyone who comes into contact with the hospice to make the most of life. We do this by committing to our values: to care, listen, respect and work together to support people to live well until they die and support those affected by death.
• Ensure that personal actions and conduct align with hospice policies and procedures
• Ensure effective use of hospice resources.

PERSONAL DEVELOPMENT

• Access Blue Stream mandatory training appropriate to the role Corporate Support Services Administrator JD /MHC / 09.01.2026
• Participate in the hospice appraisal system and access training opportunities to improve own knowledge and skills

STATUTORY DUTIES

• Ensure the security of information accessed in the course of your duties, ensuring compliance with the Data Protection Act, Caldicott principles and Information Governance best practice guidance as identified in our policies, which form part of your induction training.
• Report any hazards or incidents in accordance with the Health, Safety, and Risk Management Policy and procedures
• Comply with the East Lancashire Hospice ‘no smoking’ policy in all hospice premises and grounds
• Ensure that infection control measures are followed in relation to your role
• Work at all times to safeguard the rights of individuals, promoting their wellbeing and protecting those at risk from harm, acting on any concerns related to safeguarding children and adults at risk in line with policy and local guidance

WORKING HOURS

• The post holder will work 20 hours (across 3 days, Tuesday 12pm-5pm, Thursday & Friday -9am-5pm) per week. These will be worked according to suit the needs of the business and the post holder. The role will be based at the hospice in Blackburn.

NOTES

This job description reflects how the post currently meets the needs of the service. Since the Hospice is constantly developing and changing its services to ensure it meets the needs of the community it serves, the role and responsibilities of the post holder may change accordingly.

This job description will be reviewed annually at your annual PDR and may change as is deemed necessary.

EQUALITY AND DIVERSITY

We support an inclusive and holistic working environment and aim to empower our people to bring their authentic self to work. We are committed to this and so encourage applications from all individuals with the required skills for the role inclusive of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, colour, caste, nationality, ethnic or national origin, religion or belief, socio-economic background, trade union membership status, marriage, and civil partnerships. ELH is committed to equality of opportunity for all staff and volunteers.

Charity Fundraiser

Salary: £26,000 – £40,000 p/a

Bonus scheme, Pension, Expenses, 31 days paid holiday, full time and part time opportunities

About you

Are you:

• Living in or within travelling distance of the BB postcode area?
• An effective, persuasive, and engaging communicator able to create a rapport in a face-to-face situation?
• A car driver with a full driving licence and your own vehicle? (Not essential if working door to door)
• Self-motivated with a positive attitude, a high level of self-motivation and a strong work ethic? Someone who wants to put their life skills to good use by helping others.

About us

Engage & Connect is a professional Fundraising Agency, a member of the Chartered Institute of Fundraising, recognised by the Fundraising Regulator, focussed on working with Charities across the UK employing Fundraisers who recruit long term supporters.

We are seeking a number of people to work on either a full or part time basis recruiting supporters to the East Lancashire Hospice by way of monthly direct debit donations.

Working in places such as shops, garden centres, town centres, at hospice events, or visiting people at home, you will become a passionate representative of the hospice and gain immense satisfaction from the benefits your hard work produces for them, their patients, and their families.

Previous experience is not essential as training will be provided, you will become a passionate advocate for charity, enjoy engaging with people from all walks of life, be resilient and determined to succeed.

The Benefits

• Employed & salaried role, not self-employed
• Guaranteed 40-hour week if working full time
• Weekly paybasic salary & uncapped bonus schemeup to £100 / week contribution to travel expenses
• 31 days holiday including Bank Holiday days
• Holiday pay based on average earningsall pro-rata if working part time
• Uniform, equipment, tablet and point of sale material provided.

 

What happens next?

If you are excited about the opportunity to join this growing Fundraising Agency as a Fundraiser and to support the East Lancashire Hospice, then we would love to hear from you.

Apply now to info@engageconnect.co.uk, or visit our website at www.­engageconnect.­co.­uk and a member of our recruitment team will be in touch.