For Monica Scott, also known as Bobby, East Lancashire Hospice’s Bathing service was far more than a weekly appointment; it was a place of calm and comfort. 

Bobby had terminal cancer and sadly died in June 2025. What began in her lungs eventually spread to her bones, leaving her with limited mobility in her legs. 

Her story below highlights the importance of hospice care and the difference the Bathing service can make.

Bobby's bathroom at home was located up three narrow flights of stairs, making it difficult to access and resulted in her having bed baths. Initially hesitant to visit East Lancashire Hospice, Bobby was pleasantly surprised by the warm and welcoming atmosphere.

She became a regular visitor to East Lancashire Hospice’s Bathing service, and always looked forward to her appointments. She loved the spa-like ambience, in particular, the sparkling lighting that mirrored a star-lit sky. She also liked using the hoist, which provided dignity and accessibility to the warm water. Bobby was always offered a little tipple to enjoy while she soaked and found the warm water and jets on her legs soothing and relaxing. 

What made the experience even more special was the bond Bobby and her husband Dave, had formed with Cherish, the therapist who supported them each week. Bobby regularly chatted to Cherish, who always listened without judgment and went above and beyond for the couple, even treating the duo to a chocolate cake for Dave's birthday.

Dave described, "Everyone at East Lancashire Hospice has time for you, from the volunteers at reception, to the care team, they treat you with such kindness and respect." 

For Bobby, the Bathing service was a lifeline; not just for her physical wellbeing, but for her emotional health too. It was a safe space where she could escape reality and make the most of life.