East Lancashire Hospice

Compliments

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30th Jun 2022, 10:55
Carol Golden
Mother in Law
Blackburn
We recently had a young member of our family requiring support regarding a terminal diagnosis.
Both the Hospice at home team and latterly the in patient unit team were immediately responsive when required thus providing us all as a family the most supportive and caring last few weeks of our loved ones life.
This has allowed us to recall this sad experience in the best positive way possible. All staff provided first class care with sincere empathy throughout and we thank them one and all for that
30th Jun 2022, 07:16
Amanda Catterall
Blackburn
My younger brother came home from the Christie’s on end of life care, it was his choice to live his last weeks at home. Although he was not a patient in the hospice we definitely received a lot of support from the hospice services. Carers sitting in at night with him so we knew he was safe and we could get some rest. Anthony the specialist nurse visiting to ensure James had optimum symptom control, liaising with the district nurses and consultants. We always knew the hospice team where at the end of the phone for help of it was needed. Thank you for all your support through a very difficult time. From Lynne, Debbie and Amanda. (Mum and sisters of James Burrows)
30th Jun 2022, 07:14
Gaynor Barlow
In february 2021 my mum was transfered from a care home to inpatient unit for care in last week of life. Family had not seen mum for over 8 months due to covid and no visiting policy at the care home. During mums last week of life family were able to say their final 'goodnight' to mum, for this we will be forever grateful. I can't thank the staff enough for the individualised care they gave to mum. Thankyou x
13th Jun 2022, 11:46
Wife
Blackburn
I came to the hospice on 6th June 2022 with my husband Ian, who has Alzheimers, to try the bathing service that the Hospice are starting up for patients known to the Hospice at Home team. Ian cannot get into our shower at home as its over the bath. We were met by Sarah who was lovely and made Ian feel so welcome. We had the choice of a bath or shower. The whole experience was brilliant and Sarah was marvellous. Ian left fresh and clean, warm and dry and I came away feeling that a huge problem had been taken off my shoulders. I just want to say a Big Thankyou for your kindness and help, it was much appreciated.
Valerie Chapman
6th Jul 2018, 11:05
Vicky Walkden
Wife
Blackburn
My husband Russell Walkden, spent his last few weeks at East Lancs Hospice. He was aged 50 when he passed away 19th June 2108. I would like to say a huge thank you, to the whole team. You provided comfort and care at the most difficult time. You all deserve a medal of bravery. No words are big enough to express my sincere gratitude. East Lancs Hospice truly is Outstanding.
4th Aug 2017, 17:24
Louise Swift
daughter
My dad, Alan, ended his days last week at home, just as he had wanted, gently and without distress, from Pulmonary Fibrosis. He and my mum were supported massively by the 'Hospice at Home' service provided by East Lancs Hospice.
You were there to support them with information about what they might expect as his condition worsened, the options for end of life care available to them, and you provided superb respite times for mum to be able to leave the house for a couple of hours, knowing dad was looked after in his own home by someone kind and knowledgeable. You were always at the end of a phone if we needed advice and also came regularly to visit mum and dad at home.
We cannot thank you enough.
5th Oct 2016, 12:54
William (Bill) Ferguson
Daughter
Blackburm
My Dad Bill Ferguson had his final days at the Hospice and he couldn't have been in a better place. He was treated with dignity, respect and kindness, when we arrived into the hospice it like walking into a massive hug for my Dad and family. The Drs and nurses go above and beyond, they are the best. My Dad had the most peaceful passing with so much love and care, even the chef baked my Dad a beautiful birthday cake. The memories of his stay will be with me forever and is definitely helping me comes to terms with losing him. if I was asked to describe the hospice it would be The Saddest Happiest Place, Thank you all you amazing people there #teamELH are the best ever. xxx
17th Feb 2016, 14:03
Jaqui Collins
Friend
Accrington
My very dear friend, Roy Silva, spent 3 weeks in the Hospice between Dec 15-Jan 16. For the first time in weeks, he was pain free & able to eat. Initially Roy refused to go as he thought he was going to die there. He wanted to pass this on to others suffering that the Hospice is nothing to be frightened of. His last few weeks were very happy & he loved all the Staff there. Thank you all. I am in the process of organising a Fund Raiser for you in memory of my Roy xx
15th Nov 2015, 14:29
Patient
Darwen
I recently spent two weeks at the hospice for pain and medication management after one of several admittances to hospital due to my stage four lung problem.
Like many people, when my specialist suggested trying palliative care at the hospice my first thoughts were that I was in my final few weeks of life. I quickly learnt however, that the hospice is about much more than helping people through their final journey and more about supporting both the patient and the family with a large range of activities and experienced and dedicated staff.
The hospice takes a holistic approach to caring and supporting with both physical and practical sessions as well as pain and medication management to help the patient feel as well as they possibly can under the circumstances.
When I arrived at the inpatient unit I was really impressed at the facilities available. The rooms were modern with all the amenities of a good hotel! The staff were fantastic and welcoming, nothing was too much trouble. I was lucky with the U.K. weather and was able to enjoy the wonderful gardens which were peaceful and tranquil where I could sit and reflect in the sunshine.
The hospice is about quality of life and are always looking at innovative ways of improving this for individuals with physi­ot­he­rapies, group exercises for example.
The hospice has a relaxing atmosphere were staff have the time to talk and discuss your concerns. The doctors will also be as open and honest with you as you wish and not try to hide or keep information from you if asked (obviously they do not have a crystal ball).
As a result of my stay at the hospice I was able to get well enough to travel once more abroad which before hand I honestly didn't think I would do again. We have been able to take the whole family to Spain for a great holiday and created lots of wonderful memories, none of which would have been possible without the support of the hospice and community nurses.
Although I know my life expectancy is not good I no longer have any fear of what is to come, the hospice nurses have even made arrangements for me to donate to the organ donation scheme which is something I would encourage everyone to consider as it could completely change someone's life for the better. Thank you again to everyone who looked after me from the doctors to the volunteers and for making me laugh more than I have in a long time!

John Upton
4th Sep 2015, 10:43
Louise Hardy
Daughter
Darwen
My mum first went into the hospice for respite care in April 2015 and due to the fantastic care she received from the Doctors & nursing staff was able to return home. She was then re-admitted in July 2015 for pain management and again due to the intensive care she has received is now able to be transferred into a local Nursing home. My family cannot thank the Hospice enough for their help during this very emotional time in all our lives but especially for the care they have given to mum.She is no longer able to return home due to the need for 24hr care, the hospice again have been an amazing help in supporting our family through the transfer to a nursing home..We need to change the perception that a Hospice is somewhere people go to die, they have twice been able to give my mum the chance to prolong her life.I cannot put into words how grateful we all are.I cannot thank them enough for all their support.