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Read the personal stories told by our patients and their families.
We are keen to ensure that the services we provide meet the needs of our patients and all those involved in the care, treatment and support of our service users. Please contact us if you have any ideas or comments on ways in which you feel we can improve our services. Your feedback is important to us and very much appreciated as it will give us vital information to help us plan for the future.
You were there to support them with information about what they might expect as his condition worsened, the options for end of life care available to them, and you provided superb respite times for mum to be able to leave the house for a couple of hours, knowing dad was looked after in his own home by someone kind and knowledgeable. You were always at the end of a phone if we needed advice and also came regularly to visit mum and dad at home.
We cannot thank you enough.
Like many people, when my specialist suggested trying palliative care at the hospice my first thoughts were that I was in my final few weeks of life. I quickly learnt however, that the hospice is about much more than helping people through their final journey and more about supporting both the patient and the family with a large range of activities and experienced and dedicated staff.
The hospice takes a holistic approach to caring and supporting with both physical and practical sessions as well as pain and medication management to help the patient feel as well as they possibly can under the circumstances.
When I arrived at the inpatient unit I was really impressed at the facilities available. The rooms were modern with all the amenities of a good hotel! The staff were fantastic and welcoming, nothing was too much trouble. I was lucky with the U.K. weather and was able to enjoy the wonderful gardens which were peaceful and tranquil where I could sit and reflect in the sunshine.
The hospice is about quality of life and are always looking at innovative ways of improving this for individuals with physiotherapies, group exercises for example.
The hospice has a relaxing atmosphere were staff have the time to talk and discuss your concerns. The doctors will also be as open and honest with you as you wish and not try to hide or keep information from you if asked (obviously they do not have a crystal ball).
As a result of my stay at the hospice I was able to get well enough to travel once more abroad which before hand I honestly didn't think I would do again. We have been able to take the whole family to Spain for a great holiday and created lots of wonderful memories, none of which would have been possible without the support of the hospice and community nurses.
Although I know my life expectancy is not good I no longer have any fear of what is to come, the hospice nurses have even made arrangements for me to donate to the organ donation scheme which is something I would encourage everyone to consider as it could completely change someone's life for the better. Thank you again to everyone who looked after me from the doctors to the volunteers and for making me laugh more than I have in a long time!
Before he become too ill he commented that going into the hospice was the best thing he had done. It allowed my mum to become his wife again rather than his carer.
I cannot sing the praises of ALL the staff at the hospice highly enough. Nothing was ever too much trouble and his stay allowed him to die pain free and with dignity.
The word "hospice" is closely associated with dying and many people, like my dad, are reluctant to stay as it involves some acceptance of their condition and what the future holds. If he was here now he would tell you not to be afraid, it is a wonderful place and not somewhere to fear.
Thanks to all of you! !!
Dan's mum XX