East Lancashire Hospice

Inpatient Unit Visiting Arrangements

Shoot & Bloom ELH_010421-190_sm IPU Team (Land)

Due to the increase of Covid within our community, we can confirm an update to our visiting arrangements as detailed below. The hospice aims to provide the opportunity for visiting that takes account of individual wishes and preferences while maintaining a safe environment for everyone.

Visiting arrangements

§  Visiting is encouraged between the hours of 10.30am and 8pm and outside of these hours by arrangement with the nursing staff; for example there may be individual circumstances that mean family / visitors are present for longer periods of time.

§  Access to the inpatient unit for visitors is now via the main hospice entrance between the hours of 8.15am and 4.45pm; Out of these hours access will be via the side entrance.

§  Visitors should wait outside the internal doors to the Inpatient Unit and ring the buzzer on the on the doors; take a seat and staff will come to meet you.

§  On entering the unit, visitors must use the hand gel and apply a mask which must be removed and dispose of in the bins provided before leaving the unit.

§  Two visitors permitted at any one time however please note staff may discuss alternative arrangements for the comfort of the patient, to accommodate individual patient need or preference and at times for cleaning purposes

§  Different levels of PPE may be required at times which will be provided for use during the visit and must be removed prior to leaving the unit.

We are grateful for your cooperation with these measures which are required for the

protection of patients, visitors, staff and volunteers.

If at any time you need assistance, support or have any queries please do use the

Nurse-call button in the bedroom; this will help keep our walkways clear and everyone safe.

Staying safe

·         Any visitor who has symptoms and/or is feeling unwell should not visit even if they test negative for Covid-19, are fully vaccinated and have received their booster. This is because viruses such as flu/norovirus can be just as dangerous to hospice patients as Covid-19. If visitors have symptoms such as sore throat, cough, high temperature, diarrhoea and vomiting they should avoid visiting if at all possible until about five days after they feel better.

·         We can assure you that visits at the very end of life, (last few days/hours of life) will continue to be supported in all circumstances. It may be additional infection prevention measures and personal protective equipment might be needed as well as allowing visitors to access rooms from external doors so as to avoid communal areas which will help reduce the risk of transmitting any infection. The nursing team will discuss these individual needs with you if they arise

·         From the 04 April 2022, visitors to hospices are no longer required to test for Covid-19. We ask that visitors take the necessary precautions to keep themselves and loved ones safe, in line with national guidance for the general populationhttps://­www.­gov.­uk/­guidance/­living-safely-with-respiratory-infections-including-covid-19

·          There will be a small allocation of LFD tests available for visitors who are providing close personal care to patients while in the hospice.

If you find you are unable to visit at any time for any reason please do speak to a member of the nursing team who will be happy to discuss with you alternative ways for staying in touch.