East Lancashire Hospice

Inpatient Unit Visiting Arrangements

Shoot & Bloom ELH_010421-190_sm IPU Team (Land)

Update 13 May 2022

Further to the easing of national restrictions related to the Covid-19 pandemic, we can confirm our

visiting arrangements are returning to those in place pre-Covid. The hospice aims to provide the

opportunity for visiting that takes account of individual wishes and preferences while maintaining a

safe environment for everyone.

Visiting arrangements

  • Visiting is encouraged between the hours of 10.30am and 8pm and outside of these hours by arrangement with the nursing staff; for example there may be individual circumstances that mean family / visitors are present for longer periods of time.
  • Access to the inpatient unit for visitors is now via the main hospice entrance between the hours of 8.15am and 4.45pm; Out of these hours access will be via the side entrance.
  • On arrival at the Inpatient Unit, visitors should ring the buzzer on the double doors; take a seat and staff will come to meet you. Please note that at times for the comfort of individual patients it may be necessary to limit the numbers in the rooms including for example to accommodate patient preference, enable the patient to rest and/or for cleaning purposes
  • While at the hospice appropriate levels of PPE will be provided for use during the visit and must be removed prior to leaving the unit. Hand gel is available for use on arrival and when leaving the unit. These measures are required for the protection of patients, visitors, staff and volunteers.
  • If at any time you need assistance, support or have any queries please do use the call-aid button in the bedroom; this will help keep our walkways clear and everyone safe.

Staying safe

  • Any visitor who has symptoms and/or is feeling unwell should not visit even if they test negative for Covid-19, are fully vaccinated and have received their booster. This is because viruses such as flu and norovirus can be just as dangerous to hospice patients as Covid-19. If visitors have symptoms such as cough, high temperature, diarrhoea and vomiting they should avoid visiting if at all possible until about five days after they feel better. If you feel unsure about this please do speak to a member of the nursing team.
  • However we can assure you that visits at the very end of life, that is the last few days/hours of life, will continue to be supported in all circumstances. It may be additional infection prevention measures and personal protective equipment such as masks might be needed as well as allowing visitors to access rooms from the external doors so as to avoid communal areas which will help reduce the risk of transmitting any infection. The nursing team will discuss these individual needs with you if they arise.
  • From the 04 April 2022, visitors to hospices are no longer required to test for Covid-19. We ask that visitors take the necessary precautions to keep themselves and loved ones safe, in line with national guidance for the general population Living safely with respiratory infections, including COVID-19 - GOV.UK (www.gov.uk)
  • There will be a small allocation of LFD tests available for visitors who are providing close personal care to patients while in the hospice. These tests will be allocated at the discretion of the Inpatient staff dependent on the kind of care that is being provided.
  • If you find you are unable to visit at any time for any reason please do speak to a member of the nursing team who will be happy to discuss with you alternative ways for staying in touch.