East Lancashire Hospice

Supportive Care Coordinator

Post Title:                      Supportive Care Coordinator

Responsible to:          Clinical Lead – Supportive Care

Type of Contract:       Permanent

Hours:                              24 (Hours negotiable)

Salary:                              WTE     £22,965.00     Pro Rata     24 Hours £14,697.60

Closing Date:               5 November or as soon as sufficient applications received.

Interview Date:            TBC

Job Advert

This post involves regular, direct unsupervised access to vulnerable adults and therefore is exempt from the Rehabi­lita­tion of Offenders Act 1974

East Lancs Hospice

East Lancashire Hospice is a registered charity, founded in 1984. We support and care for patients with a life limiting illness, their families and others close to them. We provide this in a number of ways; at the hospice and in people’s own homes across our community of Blackburn, Darwen, Hyndburn and the Ribble Valley.

With appro­ximately 120 employees and over 250 volunteers, our people are our biggest asset whom we value tremen­do­usly. Our services to the local community would not be possible without our motivated and caring workforce who always strive to deliver excellence in all that they do. The hospice is a unique and special place, kindness and compassion are qualities that run throughout the hospice and our people truly believe in what we do.

Supportive Care Coordinator

An exciting opportunity has arisen as part of ongoing service development for a motivated individual with well-developed orga­nisa­tional and commu­nica­tion/­inter­per­sonal skills to join our Supportive Care Team coordinating support in the community for individuals with life limiting illness.

You will be responsible for the efficient and effective coordination of responsive, indi­vidu­alised supportive palliative care for patients and those important to them. You will be a key player in ensuring coordinated care is in the right place at the right time for each patient and their family including at the end of a person’s life so helping to prevent avoidable admissions and facilitate discharge from hospice or hospital.

Working closely with the team leader and colleagues within a newly created Single Point of Access service you will liaise with both specialist palliative care services within the hospice and external agencies ensuring provision of community/­fast track care including District Nurses, Marie Curie, Domiciliary Care Agencies and Continuing Health Care creating bespoke packages designed for each individual. There will also be elements of face to face contacts with patients to support and review the provision of ongoing care.

The Successful Candidate

Whilst a minimum of an NVQ Level 3(or equivalent)­in Health and Social care is required we are just as interested in your experience coordinating and reviewing service needs to deliver care for individuals with life limiting disease and disability.­ 

Are you a person who is under­standing and sensitive to the needs of individuals and those important to them requiring palliative care? Have you a well-developed, non-judgemental professional approach to customer care with the ability to deal with conflict and often distressing situations? Can you work alone whilst also share a sense of pride and achievement in the work you do with team colleagues?

if so this role may be exactly what you are looking for.

What we offer

The salary for 24 hours is £14,697.60. Hours are worked on a rota basis of up to any 5 days of the 7 day week to meet service need inclusive of weekends and Bank Holidays.

We have an excellent, colla­borative working environment with a generous holiday allowance of 27 days + Bank Holidays with the option to buy additional days. You will have access to learning and development oppor­tuni­ties, ongoing training, and funded access to a private health scheme. There is also onsite parking and an onsite Café with reduced staff prices.

Aside from the terms and conditions detailed above, you will joining a very special and unique orga­nisa­tion, where people are at the heart of everything we do.


For further information relating to the job duties, please refer to the job description by clicking ‘Job Description’ below.

If you wish to apply for this post, please complete an application form or send your CV directly to Recruitment@Eastlancshospice.org.uk

Please make sure you specify which job you are applying for, and include supporting information outlining your relevant skills and experience applicable to the job.

Please note that references will not be contacted at this stage, and only shortlisted candidates will be contacted

All enquiries and further information regarding the above can be obtained from the recruiting manager.

Name: Carol Swindells

Email: carol.swindells@eastlancshopsice.org.uk

Telephone: 01254 287025

Application forms and job descriptions are available to download below.

Job Description 

Application Form 

Alter­­natively, these documents can be obtained from the general admi­­nis­­tra­­tion team on: 01254 287016